HR is a very document-centric corporate function. From applications, offer letters and benefits enrollment to status change forms, performance reviews and educational assistance, these documents are central to different processes in HR, other departments, and external business partners. How they’re managed is vital to HR performance, the employee experience, strategic planning, and compliant record-keeping.
Unfortunately, therein lies the challenge. HR still relies on manual, paper-based approaches when it comes to managing, interacting and working with all the information flowing into and out of their department—even with technology in place. And it’s preventing them from achieving highly efficient, fully digital, automated processes.
Does this sound familiar? Staff members click from one application to the next to gather, enter and move data. Or, they print out electronic documents to collect key information and signatures from employees, then send those documents out via fax, postal mail, or as an email attachment. Once a document leaves their hands, there’s no real way to track or control what happens with it next. Not to mention, there’s nothing worse for new hires than receiving a ton of paper in the mail, or as an email attachment they have to print, fill out, and scan. The move to remote work only exacerbated these issues with HR having to make a rapid switch from physical to digital experiences.
It should come as no surprise that HR managers lose 14 hours or more per week to complete tasks that could, and should, be automated.
Automation helps increase the productivity of HR departments by eliminating repetitive, manual tasks that consume their time and energy so they can focus on the bigger picture. With automation, HR professionals can easily capture, create, and update information and streamline processes for employees. This benefits not only the HR department, but the entire organization, making it more productive, rules-driven, compliant, and efficient.
Our eBook, “Your Path to Empowered HR,” delves deeper into the benefits of automating HR workflows and provides guidelines on how HR leaders can make automation a reality in their departments.
Among the key takeaways from the eBook:
- How the large volume, variety and sources of information coming into HR create chaos
- The various (disconnected) systems that house HR information and how that creates disfunction
- How changing, more complex regulations are threatening compliance
- Why HR-related data breaches continue to rise
- The most inefficient document-centric HR tasks
- The moving parts and hidden costs to consider before starting an automation initiative
- How to create a foundation for successful automation
- Five essential technologies to support your digital workforce
- How Ryder successfully automated its HR workflows
HR leaders need to take a proactive approach to automation to effectively address future workplace and employee demands and set their companies up for future growth in a business marketplace that will increasingly rely on remote operations.
As you read through the eBook, think about how your HR department is currently handling its documents, processes, and workflows. Are you doing things the smart way or the hard way? Is your staff happy or frustrated? What about candidates, employees, managers and other departments?