Mike R., Controller
Customer | 7/14/2023
LightWork took what four programs were doing and simplified them. Now training people to use our timekeeping software is really easy. There's nothing really not to like: we're saving valuable time, training was easy, customer support has been great.
Cindy H., HR Manager
Customer | 7/14/2023
We were looking at three different options, and PerformancePAM gave us the most bang for our buck. We needed something green and timesaving like the web-based PerformancePAM. My managers love the ability to see the status of all their team's appraisals at the same time. Regarding the PerformancePAM support team they've been wonderful. Professional, helpful, and very knowledgeable. PerformancePAM needed to be configured to meet the review procedure we had envisioned, but all our customizations were met. We were on a very tight timeframe and we should have started the PAM process a little earlier than we did to ensure proper training was received; however, this was not a fault of the PerformancePAM group.
Tracy G., HR Manager
Customer | 7/14/2023
PerformancePAM's user-friendly, web-based program is what piqued the most interest. The transition from training to going live has gone extremely well due to on-demand training videos, manuals, and the responsive support team. The support team has been wonderful. The technical consultants have been exceptional and communicate easy to understand instructions. There was some work up front, but it was good work, because it gave me a chance to dissect all of our positions and really hone in on KPIs and responsibilities, getting us back to the basics of each position.
