I appreciate that this is an easy process and it doesn't take a long time to get the background check completed.
It is easy to learn especially since I’m new to the job.
Fast and mostly user friendly. We quickly receive results.
Quick information and service.
It has gotten a lot better. Results are coming back faster.
My ticket was responded to quickly and the issue was resolved with ease. Great customer service!
Awesome people doing great work every day. I love their client services department!
The Bchex background package we use provides a very comprehensive check of all incoming applicants and volunteers. The pricing is fair for the product offered.
We started working with you guys in September 2024 due to one of our clients requiring. Through that time, I've been very pleased with how things are going. Turnaround times are great and the system is very user-friendly.
The school district switched to BChex a little over a year ago. The response time for results has been super speedy! Customer service has also been fantastic. Every concern or question has been addressed with professionalism. The CEO of the company sent an email when we became a client of BChex stating he had an open door policy and reach out if we needed anything. That statement was proven true and greatly appreciated!
Chex365 has provided Buncombe County Schools with peace of mind during the hiring process. The system is easy to use, integrates with our applicant tracking system and helps ensure we are making timely, informed employment decisions while maintaining a safe environment for our students and staff.
It has been great working with the team at Bchex. They respond very quickly to emails, and are always open to hearing new ways to improve their product. I would definitely recommend Bchex!
Camp HBCYouth needed a partner that could deliver quickly while also ensuring accuracy and reliability. From our initial inquiry about their services through implementation, the experience has been exceptional. Their responsiveness, efficiency, and ability to execute effectively have truly exceeded expectations.
Bchex has provided us a cost effective way to clear our volunteers that are coming into our schools. It is self pay, with a small fee that provides background information that is critical when allowing people access to our students.
I love everything about BChex! The system is so easy to navigate and the I always get quick responses! I am so grateful we took the steps to partner with BChex and so grateful for the work that they do!
My background check was so quick and easy it didn't take under one day, instead of a week or two. Outstanding, thank you. I will refer anyone to this company.
Out of nowhere I began having trouble to reapply. I've done it for years but this year was different. After struggling with issues, I reached out for help and had my issue resolved in a matter of days. Very quickly and efficiently. Thank you.
Very good experience with this particular Business. Had an issue talking with someone and the issue was resolved without any hesitation. Thank you.
Literally baffled at how this company could have any less than 5 full stars. I have used BIB exclusively for our background checks since 2018 and we run approximately 2 dozen per year. It is very straightforward to submit the data and the majority of the reports are back within 24 hours. To address some of the other comments with lower ratings: Slow turnaround time - If you have someone who has lived in multiple different states, that can increase turnaround time. That is not a reflection of BIB not working efficiently. Monthly fee - I had switched to BIB prior to the merge with AEGIS and I can say that the quality and timeliness of the reports has not been negatively impacted. This is actually one of the very few vendors I have that I'm completely satisfied with. Yes, the merge with AEGIS added a small monthly fee, but it is worth it for the quality and reliable service that we receive.
Requested information from them and the turnaround time was exceptional!
This company focuses highly on providing exceptional customer service, and streamlining your experience in the simplest, most convenient way possible!
Very good service, nice people. I received quick and easy service, thank you.
Bchex did my background check when I applied for a job at a local school system. Excellent from start to finish.
Bchex is a great company to work with! Highly recommend!
They have really good customer service.
Fast turnaround with great customer service!
Quick, efficient, and has a sharp staff. Great company to work with!
Great company, expert attention to detail, fast and courteous service.
Great reputation in the industry and staffed with the highest caliber of talent!
Good service and great customer service!
You've taken a lot of the guesswork out of reading a background screen. Blue folders are all green, no hit files. Yellow folders need review and red are hits that need my attention. You also (most of the time) have great customer service when a problem arises. Chat sometimes no one seems to be monitoring but I know I can always call.
The new log in screen is clunky and difficult to understand. I do like the reports and quick turnaround.
