The State Of School Volunteerism - Human Resources Management Survey

Content Summary

Bchex surveyed more than 10,000 volunteer program administrators and volunteers across the country to better understand what drives participation, retention, and a positive volunteer experience—and where programs are falling short.

The research uncovered six key findings with clear implications for HR and people leaders, including what predicts volunteer retention, where organizations unintentionally lose participants, and the operational gaps that create unnecessary friction throughout the volunteer lifecycle.

For organizations that rely on volunteers, community engagement, or employee-led service initiatives, the findings offer a practical look at how stronger processes can improve participation, experience, and long-term engagement.

Download the full report to explore all six findings.

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