If you ran a trucking business, you would likely jump at the chance to double the miles each of your vehicles could travel on a tank of gas. If you ran a computer-chip factory, you would no doubt embrace a way to make your assembly line robots significantly increase their daily output. And if you ran an airline, you’d probably seriously investigate any practice that could dramatically extend the operating life of your aircraft. Trucks, robots, airplanes, and other equity purchases represent massive capital expenditures, which is why businesses are always on the hunt for ways to get the most from their investments. Yet, at the same time, many companies don’t even think about ways to increase the efficiency of their most important assets. We are talking about their employees.
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