Hopscotch Primary Care Improves Engagement with 90% Survey Participation

We partnered with Hopscotch Primary Care, a growing healthcare organization, to help them overcome challenges in employee engagement and sentiment analysis across their distributed clinic network. Prior to working with us, they faced difficulties analyzing survey data by teams and locations, along with concerns about survey anonymity that impacted response honesty. Our solution provided them with reusable engagement survey templates, anonymous participation, and centralized insights, empowering leadership to measure sentiment twice yearly and take targeted action. With nearly 90% survey participation, our tools helped them improve communication through initiatives like monthly newsletters, town halls, and clinic-level action plans tailored to localized feedback. Today, Hopscotch enjoys stronger employee engagement visibility and sustained improvement cycles, enabling them to continuously drive meaningful change across their organization.