What's the Difference Between Verbal and Nonverbal Communication at Work?

Content Summary

Words carry the content of a message, but tone, facial expressions, posture and other nonverbal signals shape whether people believe it. This guide explains the difference between verbal and nonverbal communication, with workplace examples of each, common cues and how to read them, and what the popular 7-38-55 rule really means. It also covers how to fix mixed signals and gives practical habits for keeping your words and body language in agreement.

Access this content

Choose an option below

Register to access this content

Your Work Email

Your Full Name

Your Company

Your Job Function

You might also be interested in

What Are Interpersonal Skills and How Do You Build Them at Work?

Interpersonal skills such as listening, empathy, collaboration and giving feedback can be learned like any other skill. This guide covers eight interpersonal skills that show up...

Which Leadership Styles Work Best for Managers?

Effective managers don’t rely on a single leadership style. They switch styles to fit the situation. This guide covers eight common leadership styles, with examples of when each...

What Are the Steps to Conflict Resolution in the Workplace?

This practical guide gives HR professionals, managers and employees a six-step process for resolving workplace disagreements before they escalate. It covers common causes of...