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For most Benefits and Human Resource professionals there's a certain time of year that's unequivocally busier and more demanding then the rest: Open Enrollment season. From shopping and purchasing benefit packages to distributing, explaining, and enrolling employees, the to-do list can be overwhelming. With so much going on it can be easy for certain things to get overlooked. Perhaps nothing more so then COBRA participants. When it comes to plan renewals, most employers are so focused on their current employees, their COBRA participants are an afterthought.
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