Change sparks questions — and as a leader, people are looking to you for answers. When communicating with your team during a major change or business transformation, it’s important to communicate with clarity and empathy to build understanding and commitment. You may need to adjust your typical communication approach to support your team — and may find yourself having to respond to tough questions and negative reactions. Above all, you’ll need to create a climate of trust and safety that supports your team in becoming active change agents.
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