About ESI Employee Assistance Group EAP
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ESI Employee Assistance Group is the nation’s most comprehensive employee assistance program (EAP) delivering more benefits and services for you and your employees to meet the challenges of today’s workplace. We are much more than a traditional EAP, offering thousands of online Trainings, one-to-one Peak Performance Coaching, a robust online Self-Help Resource Center with thousands of videos, articles, calculators, and tools on family and work-related challenges and opportunities. Plus, we have a superior clinical counseling model, hiring only counselors with Master and PhD-level degrees and years of clinical experience. When employees call our helpline, it is answered by clinical professionals. When ongoing or in-person counseling is needed, we have a nationwide network of local counselors.
In addition to extensive benefits for employees and their families, we offer a broad suite of services for HR managers and supervisors. Managers may contact our clinical staff or our certified SPHRs for counsel on virtually any human resource issue. Other services include Trauma Response, Administrative Referrals, online training in compliance and HR development, and much more.
The fundamental value proposition in any EAP is resolving issues and problems that inhibit employee productivity and well-being. The key value to your organization is in EAP utilization. If your employees are not engaging with your EAP, they are not getting the help they need. At ESI EAP, our utilization rate is three times higher than the industry average.
The results? A more than 98% satisfaction rate for employees and employers, and a 96% client renewal rate.
We bring more than 35 years of employee expertise to virtually every industry sector, including government and public safety, health care, education, and non-profit organizations. ESI currently serves more than 2,500 employers and more than 1,600,000 members.