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ESI Employee Assistance Group EAP

EAP Employee Assistance Program

2060 East Ninth Street
Cleveland, OH 44115

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www.theeap.com

About ESI Employee Assistance Group EAP

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ESI Employee Assistance Group is the nation’s most comprehensive employee assistance program (EAP) delivering more benefits and services for you and your employees to meet the challenges of today’s workplace. We are much more than a traditional EAP, offering thousands of online Trainings, one-to-one Peak Performance Coaching, a robust online Self-Help Resource Center with thousands of videos, articles, calculators, and tools on family and work-related challenges and opportunities. Plus, we have a superior clinical counseling model, hiring only counselors with Master and PhD-level degrees and years of clinical experience. When employees call our helpline, it is answered by clinical professionals. When ongoing or in-person counseling is needed, we have a nationwide network of local counselors.

In addition to extensive benefits for employees and their families, we offer a broad suite of services for HR managers and supervisors. Managers may contact our clinical staff or our certified SPHRs for counsel on virtually any human resource issue. Other services include Trauma Response, Administrative Referrals, online training in compliance and HR development, and much more.

The fundamental value proposition in any EAP is resolving issues and problems that inhibit employee productivity and well-being. The key value to your organization is in EAP utilization. If your employees are not engaging with your EAP, they are not getting the help they need. At ESI EAP, our utilization rate is three times higher than the industry average.

The results? A more than 98% satisfaction rate for employees and employers, and a 96% client renewal rate.

We bring more than 35 years of employee expertise to virtually every industry sector, including government and public safety, health care, education, and non-profit organizations. ESI currently serves more than 2,600 employers and more than 1,800,000 members.

Products by ESI Employee Assistance Group EAP

By ESI Employee Assistance Group EAP

TotalCare EAP

TotalCare EAP is the most comprehensive Employee Assistance Program anywhere. In addition to superlative counseling services and comprehensive benefits, we offer self-help tools to address everyday issues that our Members face. Read more »

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By ESI Employee Assistance Group EAP

Public Safety EAP

Public safety and first responders are different. They put their lives in jeopardy every day. They have different stressors. Public Safety EAP is designed to provide our core EAP benefits and to address specific issues that public safety personnel and their families face every day. Read more »

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By ESI Employee Assistance Group EAP

HealthCare EAP

HealthCare EAP is designed to provide our comprehensive EAP benefits, as well as to address unique issues facing personnel in the healthcare industry. These include issues that hospital staff, nurses, doctors, aides, technicians, and support staff face both on and off the job. Read more »

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Content by ESI Employee Assistance Group EAP

Better EAP Results - Employee  and Employer Satisfaction

Better EAP Results - Employee  and Employer Satisfaction

Better EAP Results - Employee and Employer Satisfaction

By ESI Employee Assistance Group EAP

The average utilization for traditional Employee Assistance Programs across the US is less than 5%. Employers who select ESI have an average employee utilization that is more than 3X higher than the traditional EAP average.
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Personal & Professional Growth Through Extensive Training

Personal & Professional Growth Through Extensive Training

Personal & Professional Growth Through Extensive Training

By ESI Employee Assistance Group EAP

ESI EAP’s Online Training Center provides a deep and extensive development program enabling employees access to thousands of trainings with opportunities to grow and improve both personally and professionally.
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ESI Delivers More Help for HR Managers

ESI Delivers More Help for HR Managers

ESI Delivers More Help for HR Managers

By ESI Employee Assistance Group EAP

In addition to offering a first class Employee Assistance Program for your employees, ESI also delivers help for HR Managers! We have a team of Certified SPHR Consultants, an HR Resource Center, a robust Administrative Referral Program, Trauma Response Service, Drug-Free Workplace and DOT...
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