Organizations that wish to handle their conflict internally may choose to train a group of employees as peer mediators. These courses are 24 - 30 hours in length and are universally loved by participants. You can see testimonials at Simon Mediation’s Youtube channel: https://www.youtube.com/user/686dsx and further information here: http://transformativemediation.com/training The course starts with the transformative theory of conflict and progresses logically from there to include plenty of role play practice, allowing students to make sure their practice is consistent with their purpose. The curriculum includes interactive components as well as engaging video examples throughout. Students will leave prepared not only to mediate but to handle their own conflicts more effectively as well.
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