PlanPILOT’s approach to recordkeeper consultation relates to knowing the core services available and the appropriate fees that you and your plan participants should be paying for the services you are actually receiving. We have often discovered that plan sponsors are not fully aware of their recordkeeper’s services and they benefit from an increased awareness of the full breadth of services available. An additional area of our consultation involves applying the appropriate degree of leverage necessary when service issues develop or service professionals are not meeting expectations.
Going further, we focus on the return on investment that you and your plan participants receive relative to the costs paid for your recordkeeping services. We believe that both you and your faculty and staff should always receive value that exceeds the costs you are paying.
Services in this area include:
Service and Fee Review
Fee Negotiations and Fee Policy Statement
Service Level Agreements