As a tenured HR employee, you’ve likely worn a variety of proverbial hats over the years. HR inherently requires its people to stretch themselves and fulfill many different roles and requirements—from talent scout to employee therapist to conflict mediator. The pandemic forced many in HR to explore their adaptability further. In 2020, HR professionals had to create work-from-home plans and provide the resources and platforms necessary to keep workers productive, motivated, engaged, and healthy.
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