Expert Faculty: David Ulrich, Rensis Likert Professor at the Ross School of Business, University of Michigan
A leading indicator of customer share, a source of investor confidence, and a key factor in retaining the confidence of customers is managing employee competence and commitment. How important? Consider the following statistics pertaining to the quality of talent and leadership in organizations:
Over a 10-year period (1998 to 2008) “best companies to work for” had a 6.8 percent stock appreciation versus 1.0 percent for the average firm.
Sixty-one hospitals in the United Kingdom had a 7 percent decline in death rate when they invested in the well-being of their staff.
Only 13 percent of disengaged employees would recommend their company’s products or services, compared with 78 percent of engaged employees.
In this sprint, participants will focus on talent management – why it matters, drawing out the best your people have to offer, and developing the skills and leadership qualities your team needs to succeed. When leaders develop talent they build stronger teams, leading directly to customer and investor confidence, greater market share, increased profits, and confidence.