Managing at a Distance isn't ending anytime soon. Managers used to having their teams around them have been challenged to sustain customer service and the new requirements for ensuring staff well-being, assuring regulatory compliance, and controlling productivity at a distance.
• Free online course from ActiveOps the management process automation experts
• Online and interactive with downloadable resources, wizards, and video
• Cutting edge operations training created by Operations professionals responsible for some of the most advanced back-office management process systems in the world
By accessing the course, managers can upskill their virtual management with a proven approach. Participants will learn:
• How to measure and control work in a time of change
• How to actively manage well-being, workloads, and individual engagement
• How to plan, forecast and control work for your team
• Common concerns for the remote work environment
• The Big 5 of weekly meetings
• Tips on how to make virtual Buzz meetings engaging
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