ActiveOps is a leading provider of enterprise workforce management (WFM) and Employee Productivity Management (EPM) solutions designed to support the management of the operations of banks, insurance companies, and BPOs.
Workware+ is designed to simplify and reduce the cost of running operations through the analysis and optimization of resources and processes, improving service delivery and staff well-being.
WorkiQ is our Employee Productivity Monitoring solution. WorkiQ is the industry’s most experienced scalable solution for employee productivity and has been used by the largest financial services firms prior to COVID. Unlike many new EPM tools, WorkiQ is not desktop spying. It does not record keystrokes or capture screen images which can be highly counterproductive to your remote work programs. Wrapped with our coaching and training programs (AOM).
ActiveOps operates across the globe from offices in the USA, UK, Canada, Ireland, India, South Africa and Australia.
ControliQ is a powerful cloud-based workforce management application used world-wide by service led organisations to optimize the performance of the most demanding back office service operations. ControliQ provides a single performance view of all operations resources from individual, robot,... Read More
When you’re responsible for ensuring both the operations well-being and productivity (both remote and in office) you need workforce intelligence in real-time. Your best choice for Employee Productivity Monitoring is WorkiQ from ActiveOps. You need complete data to make meaningful management... Read More
Managing at a Distance isn't ending anytime soon. Managers used to having their teams around them have been challenged to sustain customer service and the new requirements for ensuring staff well-being, assuring regulatory compliance, and controlling productivity at a distance. • Free online... Read More
As employees struggle to balance work and life, employers wrestle with their organization’s increasingly erratic schedules, work output, and communication. It’s become natural to wonder if the organization is performing at the same level as when employees worked onsite. There’s only one way... Read more
Remote working is the most obvious change to the landscape, but that topic has multiple nuances to consider. Managers are remote from their reports, making managing them and gathering data on their productivity harder. But so too are colleagues remote from each other, which has impacts on... Read more
For the past few months, global economies have been roiled by the COVID-19 shutdown imposed on employee productivity and business operations – both as a result of offices being closed as well as supply chains interrupted. The impact has extended to cash flow, with cash collections a major... Read more