Content Summary
We believe managers are crucial in helping their teams (and the organization) through change by creating a psychologically safe environment.
This requires teaching managers how to build and maintain psychological safety in their teams.
Employees should feel comfortable asking questions, sharing ideas, and admitting mistakes. However, these behaviors are only possible if there is a feeling of trust and empathy between manager and employee.
Fortunately, there are tools that can help managers establish deeper levels of trust by helping them recognize how they can meet their employees’ psychological needs.
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