The Importance of Workplace Civility

Content Summary

Workplace civility plays a critical role in fostering a positive, productive, and inclusive work environment. Businesses that embrace civility benefit from lower turnover, increased collaboration, and greater productivity. Civility goes beyond just being polite – it includes being fully present in conversations, honoring differing opinions and perspectives, and recognizing colleagues for their talents, skills, and contributions. This paper highlights the importance of maintaining a culture of civility, how it affects company morale and productivity, and steps and services to consider for supporting a civil workplace climate.

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