Case Study: Coaching for Values-Based Leadership

Content Summary

This case study highlights how conflict coaching supports leaders to adopt strategies that reflect core values and standards. In this example, a C-Suite executive was demonstrating inaction regarding an employee's lack of professionalism and sought coaching from the organization's Ombuds for guidance on what to do. Through coaching, the executive developed skills to prepare for and handle difficult yet necessary conversations, strengthening her ability to address conflict with clarity and courage.

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