Content Summary
It often begins much earlier — with assumptions.
One person sees a coworker as too blunt. Another sees that same person as direct and efficient.
One person thinks a teammate is moving too slowly. Another sees them as careful and thorough.
One person interprets questions as resistance. Another sees them as responsible risk management.
One person views silence as disengagement. Another views it as reflection.
These interpretations matter because they shape how people respond to one another. Over time, small behavioral differences can become frustration, avoidance, mistrust, side conversations, and conflict.
The issue is not always that people are trying to be difficult.
Often, they are operating from different behavioral styles, priorities, communication preferences, and assumptions about what “good work” looks like.
That is where behavioral blind spots create problems.
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