Outsourced Organizational Ombuds

Outsourced Organizational Ombuds

MWI’s Outsourced Organizational Ombuds service provides companies and universities with independent, informal, impartial, and confidential services that help visitors (employees, faculty, staff, and students) raise and resolve issues within their organization. An ombuds:

- Is available to all visitors to surface, address, and resolve various problems and issues.
- Connects visitors to resources to resolve issues and better understand policies, guidelines, and organizational structure.
- Acts as a confidential and informal contact to resolve concerns
- Maintains strict confidentiality (except where there is an imminent threat of harm).
- Does not keep records on individuals but does keep and provide anonymized feedback to leadership.