Outplacement Services FAQs

GETTING STARTED WITH RELEVANTE:

Q: How do we get started with Relevante’s Outplacement Services?  
A: Simply schedule an intro meeting with us. We’ll learn about your company, explain our services, and answer any questions. Then, we’ll execute a Services Agreement via DocuSign to begin. 

Q: Is there a cost to put the agreement in place?  
A: No. There are no setup fees, minimums, or ongoing costs. You only pay when an employee is onboarded and accepts our services. 

Q: How quickly can we begin onboarding employees?  
A: We can onboard displaced employees within 24-48 hours of executing the Services Agreement. 

Q: Is this service available to companies of all sizes?  
A: Yes. We support small businesses, nonprofits, and large enterprises alike-whether you’re referring one person or handling a larger reduction in force (RIF). 

Q: Is there a minimum number of employees that must be referred monthly or annually?  
A: No. There is no minimum referral requirement to establish an agreement with Relevante for Outplacement Services. Additionally, there are no ongoing fees simply for maintaining an agreement with us. 

SERVICE DETAILS & PROCESS:

Q: What services are included for employees?
A: Resume writing, LinkedIn optimization, interview preparation, job application coaching, offer negotiation, and more-all delivered 1-to-1 by Certified Career Coaches. 

Q: How are employees matched with a coach?
A: We match them based on industry, job level, and career goals to ensure personalized and relevant guidance. 

Q: What industries and employee levels do you support?
A: We provide Outplacement Services across all industries and support employees at every level, from entry-level to executive leadership.  

Q: How long do you work with each employee?
A: We work with every employee until they land a new job. No matter how long it takes. 

Q: How frequently are coaching sessions held?
A: Weekly at first, then adjusted based on the employee’s progress and preferences. 

Q: How are sessions conducted?
A: Sessions are held via Microsoft Teams video or phone call. Additional communication is done via email. 

LOCATION & AVAILABILITY:

Q: Do you offer services in all 50 U.S. states?  
A: Yes, we support clients and employees in every U.S. state. 

Q: Do you provide international services?  
A: Yes. We serve U.S.-based employers with global employees, except in countries where U.S. law prohibits it. 

PRICING & BILLING:

Q: Do you offer services in all 50 U.S. states?  
A: Yes, we support clients and employees in every U.S. state. 

Q: Do you provide international services?  
A: Yes. We serve U.S.-based employers with global employees, except in countries where U.S. law prohibits it. 

CONFIDENTIALITY & REPORTING:

Q: How is confidentiality handled?  
A: Company and employee information is protected and shared only on a need-to-know basis. Coaching conversations remain confidential. 

Q: Do you track and share success metrics?  
A: Yes. We track time-to-hire and other KPIs. Approximately 80% of employees land a new role within 3 months. 

RISK, REPUTATION & BRAND:

Q: How do Outplacement Services help with risk management?  
A: Our services help employees shift focus toward their future, reducing negative sentiment and potential litigation risk. 

Q: How do Outplacement Services support reputation management?  
A: Providing support at a time of separation shows compassion and protects your brand’s reputation on social media and among remaining employees. 

Q: What impact do these services have on employer brand equity?  
A: Outplacement preserves your culture and employer reputation-especially if you’ve invested in “Best Places to Work” branding or charitable partnerships. 

FINANCIAL SAVINGS:

Q: How do Outplacement Services affect unemployment costs?
A: Every week an employee collects unemployment draws against your reserve account, potentially raising future premiums. We reduce job search time, which can lead to meaningful savings.