Leading Healthcare in the AI Era: People strategies to ensure tech investments deliver

Publisher: FMG Leading

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Leading Healthcare in the AI Era: People strategies to ensure tech investments deliver

As healthcare organizations race to adopt technologies like AI, many are skipping the crucial step of centering people in their implementation efforts. This creates the risk that leaders will see limited returns on their tech investments and fail to improve care quality. To “win” the AI race, leaders must closely examine and intentionally shape the interplay between their people, processes, and technological tools. By adding people strategies to implementation plans and embracing healthcare-specific human capital best practices, they can prime their organizations to maximize the power of innovation and drive meaningful change in their organizations and across the industry. In our Spring 2025 Healthcare Insights Report, readers will learn: How healthcare leaders can fully capitalize on today’s cutting-edge tools by embracing a shift in thinking that replaces any vision of technology with the more accurate image of “humans interacting with technology.” How deeply internalizing the interplay between people and new tech will help leaders recognize the importance of making strong use cases for adoption, alleviating employees’ potential fears, and driving robust change management to combat inertia and resistance. How a better understanding of how people and technology best work together will help leaders insert their own wisdom and experience into investment and implementation processes, empowering them to see past trendy one-off tools in favor of those that serve as real strategic levers