Carvana Brings their Leave Program in House with AbsenceSoft

Content Summary

Carvana is the fastest growing online used car dealer in the United States and employs more than 13,000 people nationwide. Celeste Moreno is a Leave and Accommodations Specialist that has been with Carvana for almost three years.

Prior to making the switch to AbsenceSoft in 2022, Moreno was coordinating leaves of absence with a third-party administrator (TPA). While she enjoyed working with the TPA, she found it difficult to make their process consistent for each request. Because of the way their TPA processed their leave request, Moreno didn’t have access to historical claims or the documentation that their employees submitted to the TPA.

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