Designing Effective Employee Roles

Content Summary

The nature of work performed by many organizations is changing. The dynamic environment has presented new challenges. Customers demand different or improved products and services. The rapid infusion of technology and the rate at which it changes demands new skills and knowledge. Due to increased complexity and interdependence of work for many occupations, the way the workforce is staffed, developed and utilized must change to maintain a good fit to the context. As a result, management must consider redesigning the organization’s structure, as well as how the work is done.

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