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Next generation performance management is just back to basics. A well proven process of communicating clear job role expectations, clarifying and updating them as needed. Supporting performance by providing constructive feedback, guidance, resources and information day to day. Ensuring the work environment motivates top performance by removing barriers, addressing training needs and dealing promptly with poor performance. Most performance management systems are based on digitised appraisal forms. They do not, and cannot, properly support these processes.