The Behavioural Science of Work Performance

Content Summary

The basic concepts of Behavioural Science – the factors that control and influence behaviour, are not well publicised or understood. Common people management practices have evolved without consideration of these proven principles, producing unintended consequences. A systems view of job performance in conjunction with the ABC model of behaviour clearly shows what is needed to drive excellence in work performance. Most of these factors are not supported by current performance management approaches. With some realignment they could be.

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