Potential clients will often approach our firm and indicate that they want to conduct an employee survey to find out what the employees are thinking. The motives of the Human Resource leaders in making this inquiry is based upon a need to discover what is happening in their organization. Given the pandemic it is important to find out how the company is responding to employees who are working remotely. Acting and responding to the employees will break down the communication barriers that could develop given that so many team members are working from their home/office. In order to have a successful outcome we recommend that our clients follow a three-step process to determine if an employee survey is the most appropriate means of evaluating satisfaction and engagement given these uncertain times.
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