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"Improvement in authorization rates equates to more lives saved. That is the best return on investment..." Esther PipkinDirector or Family Services Recent research conducted by DeGarmo in cooperation with 38 OPOs identified the behavioral traits that moderate one’s success in obtaining donor family authorizations. ARORA participated in this research primarily in an effort to learn more about their team members who were struggling with authorizations. Learn more how DeGarmo's program helped ARORA increase authorization rates and save lives.