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The unemployment insurance (UI) system plays a critical role in ensuring that employees who are separated from a company through no fault of their own have access to benefits based on their eligibility. Yet that very system is plagued by challenges that threaten UI solvency, which can have negative consequences for employers and employees. Part 1 of this article series looks at how the UI trust fund works and how UI solvency rates are trending across the US, especially in the wake of COVID-19. Part 2 will explore what it means for you as an employer and how the right unemployment claims partner can help you navigate a volatile landscape.