Why has accountability become such a hot-button topic in the workplace today? It is the subject of books, blogs (some of the better blogs, I might add), business articles and surveys. One can find dozens of ways to assess accountability issues, and one can find just as many differing opinions on how to “fix” the problem once pinpointed. I’ve been in the business of managing teams for let’s just say ‘a few years,’ and the one thing I have determined is that you simply cannot force an employee to be accountable any more than you can make the proverbial horse drink water. However, I have found that we learn from those around us and we can design environments which can enable accountability to flourish.
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