The coronavirus pandemic has given the Big4 a convenient pretext to promote their managed services outsourcing model as a novel, client-driven solution. All the rage in the late 80s and early 90s, it’s pretty telling that none of the large, complex companies that initially entered into those arrangements are still doing so today. As we discussed in our original white paper on the subject, What the Big Four Don’t Want You to Know About the Latest Outsourcing Trend, there are two key reasons these initiatives are generally doomed to fail.
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