Content Summary
So, with Shared Services operating at the heart of the enterprise, how well is the model managing to maintain operations?
The Shared Services and Outsourcing Network has taken the pulse of the industry to highlight the impact of the current crisis on workforce management and service delivery; find out how SSOs are navigating, and track future plans.
The two leading strategies that emerge: aggressively deploying Future of Work as a solution, and “digitizing” service delivery through automation.
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