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If you’re relying on a yearly engagement survey to understand your workplace culture, you’re not alone – but you may be missing what really matters.Many HR and operational leaders use engagement surveys as their default diagnostic tool. They’re easy to implement, offer clean metrics, and come with trendable year-over-year data. But here’s the challenge: these surveys are designed to measure how engaged employees feel, not why they feel that way – and certainly not whether your systems and processes are driving or hindering equitable outcomes. In addition, some leaders may disregard engagement results as subjective perceptions unless validated with HR data and system-level insights.