Conflicts and misunderstandings are common in the modern workplace, but when tempers flare and stressful situations create untenable conditions, your professional reputation and the reputation of your organization can be at risk. [email protected] is proud to offer the Workplace Conflict Resolution Specialization, an advanced training program for managers and human resources professionals seeking to improve relationships between co-workers and teams, prevent fraud, harassment, and bullying; and transform organizational culture for the better.
The nine courses in your Workplace Conflict Resolution Specialization will challenge you to rethink your approach to communication, conflict resolution, workplace ethics, and productivity. Additionally, you will upgrade your managerial skills and develop ideas for fixing the “unfixable” in your company.
Learn to effectively resolve conflict and conduct comprehensive and fair investigations into inappropriate behavior.
Eliminate bullying and harassment by remaking your Human Resources policies in accordance with federal guidelines.
Examine workplace fraud on a psychological level and develop a framework for fraud detection, investigation, and prevention.
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