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There is no doubt that COVID-19 has caused dramatic health, social, and economic changes. Businesses in all fields were not exempt from experiencing the pandemic’s negative repercussions. Some businesses were forced to temporarily / permanently shut their doors, while other businesses are finding it difficult to keep up with the changes. Under the strain of COVID-19, many systems witnessed inefficiencies rise to the surface. Naturally, keeping customers/clients is challenging at this point in time. Many are left wondering what can be done to not only keep their businesses afloat, but to also take further steps to ensure that their companies succeed and thrive into the future. Here are a few tips on how to survive and thrive during and post COVID-19: