We all know that the increase in trigger-happiness ---funny phrase there, isn’t it? --- the society we’ve built which lauds and praises anger and the instant, blistering attack on others, isn’t a good thing. It’s bad for our health, bad for our families and workplaces and companies. The Facebook political battles in which the more personally insulting one can be, the more one imagines he has risen to the crown of victory.
Sign up to download To Defuse Others, First Defuse Yourself