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Solve a Problem by Adding a Dimension

Take your 2D problem and look down on it from 3D. Two people are involved in an argument. You are mediating. Or maybe you are one of the disputants. They go...

Part Two of How Not to Start a Fight or Argument

In Part One we explained the basic principle of not being there as the object of someone’s attack, which is to say that whatever insult they throw just goes...

How Not to Start a Fight or Argument

We are always looking at workplace violence, street violence and domestic violence from the point of view of you as the victim. In our workplace violence...

An Answer to High Anxiety is Extreme Calmness.

We are living in very anxious times. Anger and depression are considered the second pandemic. The American Psychiatric Association reports a 300% increase in...

Is De-Escalation and Defusing Fights for Soft, Timid Type People?

If someone is obnoxious and is threatening you, and you are tough you wouldn’t do that soft, weak thing of just talking to them or “de-escalating the fight”...

A Single Workplace Violence Incident and Its Cost

An insight into the economic impact costs of recovery.

To Defuse Others, First Defuse Yourself

We all know that the increase in trigger-happiness ---funny phrase there, isn’t it? --- the society we’ve built which lauds and praises anger and the instant,...

How an H.R. Manager can Become a Chief H.R. Officer

The answer in a sentence is: By seeing yourself in that role. The further answer in another sentence is: By understanding that companies and organizations...