Benefits Administration Outsourcing: Why Open Enrollment Breaks Growing HR Teams

Content Summary

Benefits administration outsourcing is the practice of handing the day-to-day work of enrollment, carrier communication, employee benefits questions, and eligibility tracking to a dedicated team, so your internal HR staff stops being the help desk for every plan detail. For a growing company, it's usually the first function that should leave an overloaded HR desk, because the volume spikes are predictable and the questions are repetitive year after year, even as the plans themselves change.

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