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Although classic HR metrics such as turnover rates and employee engagement scores serve as a valuable yardstick, they often fail to capture the full spectrum of employee sentiment. Using AI in HR can complement existing HR metrics by providing a deeper understanding of the emotions behind employee sentiment. This all points to a new ‘next frontier’ for AI in human resources and employee sentiment analysis, one that marries technological savvy with intimate awareness of what motivates people at work, enhancing AI in human resources management.