Dealing with Difficult People in the Workplace (3-Part Series)

Dealing with Difficult People in the Workplace (3-Part Series)

In this 3-part series, relational psychologist Dr. Stephanie Bot, takes you behind the scenes to understand what makes people “difficult.” She explains:

1. The particular attributes of specific types of difficult people

2. Based on these unique attributes, Dr. Bot explains how to deal with each style, using a toolbox of scripts and approaches to successfully communicate with them

3. How to manage your own emotions when dealing with a difficult person.

On successful completion of the brief quiz, you will receive your Certificate of Completion to post on social media or share with your friends and colleagues.