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In this 3-part series, relational psychologist Dr. Stephanie Bot, takes you behind the scenes to understand what makes people “difficult.” She explains:
1. The particular attributes of specific types of difficult people
2. Based on these unique attributes, Dr. Bot explains how to deal with each style, using a toolbox of scripts and approaches to successfully communicate with them
3. How to manage your own emotions when dealing with a difficult person.
On successful completion of the brief quiz, you will receive your Certificate of Completion to post on social media or share with your friends and colleagues.
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