Many people find the process of giving feedback difficult, especially at work. We may not know exactly what to say or how to say it or we may feel worried about the potentially negative reactions of the other person. We may be unsure of how to frame our words so they come across as valuable and constructive rather than a source of conflict.
This course gives you the tools you need to provide feedback effectively and handle responses from others with greater ease. It teaches:
● The value of giving feedback to others in the workplace
● A simple step-by-step process for giving feedback so others will be able to hear, receive and use it
● How to deal with resistance to your feedback
● Scripts to help you address real-life feedback situations
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