Turning Challenging Conversations into Successful Collaborations

Available from Workright

Product Details

Conversations become difficult when the person receiving the message responds negatively or when we experience anxiety about delivering the message and don't know what to say or how to say it. This course is unique in that it guides you through self-awareness information and exercises to first deal with your own internal barriers and then provides you with the scripts and skills you need to deliver your difficult conversation in a positive manner.

In this course, you will learn to:

Understand the internal and external challenges inherent in challenging conversations

Use scripts for difficult conversations

Identify strategies to handle resistance, anger and manipulation

- Presenter: Donna Marshall, M.A.

Rate and Review Workright - Turning Challenging Conversations into Successful Collaborations

Rating: 5/5 - 3 reviews

Let users know what you would have wanted to know about this company.