Employee Relations: Handling Workplace Issues Before They Escalate

Content Summary

Employee relations is the work of handling issues between an employer and its people, and the practical core of that work is process: prompt handling, consistent treatment and a written record.

Much of the writing on this topic treats it as a culture subject, which leaves a manager holding an actual complaint with little to use. This article treats it as a process with a record and an escalation path, because that is the part a manager can act on.

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