Products by The KPI Institute - Worldwide Performance Excellence Solutions

Take your performance management skills to the next level with The KPI Institute education, research, publications, evaluation and certification programs. Selection and data gathering are considered by practitioners all around the world to be the most challenging aspects of working with Key...

Develop strategies to drive business performance in a turbulent environment. The business world is rapidly changing – creating short-span windows of opportunities and unexpected threats. To adapt and adjust to this dynamic environment, organizations seek planning tools that would allow them to...

The Supplier Performance Certification represents a unique accreditation that endorses you both for your knowledge and skills in generating outstanding results in working with your suppliers. The Certification proves that you have met a set of performance management essential requirements in...

This course offers a comprehensive overview on the many benefits any organization can extract from the Balanced Scorecard System implementation. Learning objectives: Comprehend fundamentals of a Performance Management System; Transpose the organizational strategy into a Balanced Scorecard...

The Benchmarking Professional Certification is an accreditation that endorses you both for your knowledge in improving performance through best practices and skills in implementing benchmarking strategies in your own organization. The certification is the result of a complex, thus streamlined...

Through case-studies, insightful examples and best case practices, you will understand how to implement, sustain and evaluate a Customer Service Performance framework in your organization. Learning objectives: Understand how to implement a customer service performance culture, strategy and...

This course aims to improve the decision making process through a rigorous data analysis within the company, as well as to enable managers and analysts to draw insights from both quantitative and qualitative data. Participants will understand, through practical learning, how to effectively collect,...

The Data Visualization Certification course provides the artistry required by any Data Visualization Professional in his everyday job, including the Performance Management concept. Learning objectives: Understand the fundamentals of creating and designing a visual representation for your intended...

Implementing a successful employee performance management system by using a structured approach. This course will clarify key, specific, detailed concepts and will provide practical tools and techniques for implementing, improving or maintaining the company’s employee performance management...

Learn how to audit the maturity level of Performance Management Systems. Complete the Certified Performance Audit Professional Training Course and pass the certification exam. Develop your first audit report and become Certified Performance Audit Practitioner in the process. As a practitioner you...

The Certified Performance Management Professional and Practitioner Certifications are an unique accreditation that endorses you both for your knowledge and skills in improving performance across a variety of scenarios. Learning objectives: Understand the Performance Management System...

This course is designed as a three-day interactive program that will help you understand personal performance. It focuses on explaining the benefits of having a structured approach to life, on clarifying the specific processes and tools, as well as on the implementation of a sound personal...