Supported by expert practitioners of voice of the customer and employee engagement programs, Satrix Solutions is a consultancy dedicated to revealing actionable insights that boost loyalty, retention, and growth.
Customized partnerships are executed with a clear vision – to cultivate companies people want to buy from and work for™ – and are underwritten by flawless execution of customer and employee feedback initiatives, trustworthy data, robust reporting, and objective recommendations that guide continuous improvement.
Benefitting from the firm’s deep analytical capabilities and unrelenting dedication to service excellence, clients experience greater cultural adoption along with increased satisfaction, retention, expansion, and referrals. These powerful outcomes drive profitable revenue, which leads to higher valuations in the public and private markets.
The National Business Research Institute (NBRI) has conducted scientific, psychological research for thousands of organizations, including a majority of the Fortune 500 companies, since its inaugural study of Frito-Lay in 1982. Since then, NBRI has partnered with such notable and diverse... Read More
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Our customer experience and employee engagement solutions are thoughtfully designed and executed to improve customer service delivery, enhance sales effectiveness and increase employee satisfaction. Read more
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