8/27/2025 Leaderboard
8/27/2025 Leaderboard

National Business Research Institute (NBRI)

Employee and Customer Survey Company

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The National Business Research Institute (NBRI) has conducted scientific, psychological survey research for thousands of organizations, including a majority of the Fortune 500 companies, since its inaugural study of Frito-Lay in 1982.

Since then, NBRI has partnered with such notable and diverse firms as Boeing / NATO / Audi / Fifth Third Bank / Toshiba / Peterbilt / John Deere, and thousands more to accurately assess the complex psychological issues of their Customers, Employees, and Markets, and take specific steps to improve employee engagement and customer loyalty.

NBRI is a firm of professional researchers and business consultants with extensive training and experience in the business application of psychological research. NBRI offers a unique combination of software, "white glove" project management, talented business consultants and Ph.D. Organizational Psychologists who are professional researchers and statisticians. Having created the survey questions that comprise the foundation of our industry, NBRI has accumulated the largest and highest quality industrial benchmarking database in the world. NBRI is indeed the Global Leader in Survey Research, Analyses, and Taking Action!

Company Details

Editor Verified
Address
3300 Dallas Parkway, Suite 200
Plano, TX 75093
Phone
Website www.nbrii.com
Company Size 24-49
Revenue Range $5M-$10M

Products & Services

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Employee Satisfaction and Engagement Surveys

Employee Satisfaction and Engagement Surveys

Improve your business with an employee engagement survey. Do employee engagement surveys work? Yes! The sooner your...

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Customer Experience Surveys

Customer Experience Surveys

Assess satisfaction and retain customers with customer surveys. Customer Surveys allow you to collect valuable data...

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Exit Surveys

Exit Surveys

Dramatically reduce employee turnover. Exit interviews identify sources of turnover, save money, and stabilize the...

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HR and Business Consulting

HR and Business Consulting

Our ClearPath consulting services focus on your most-needed areas for improvement so that you can deliver the best...

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Market Research

Market Research

Assess your market and take advantage of it. Are you interested in gaining the inside track on your competition? Market...

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Resources & Content

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Engaged Employees - Your Secret Weapon for Customer Satisfaction

Engaged Employees - Your Secret Weapon for Customer Satisfaction

How Engaged Employees drive higher customer satisfaction through better and consistent product and service delivery.

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NBRI Employee Engagement - Why it is so important to your organization

NBRI Employee Engagement - Why it is so important to your organization

5 core factors that affect your employee's productivity Case study: tale of two companies, same industry Engagement...

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Survey Research Informs Healthcare Decisions

Survey Research Informs Healthcare Decisions

Have you completed these types of healthcare surveys? Sandy had surgery on her vocal cords and was an inpatient for...

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Customer Experience

Customer Experience

A Fortune 500 retailer contacted NBRI to assist them with a particularly critical customer experience program. The...

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