10/25/21- SHRM- TLB

Verbally Defusing Violent Confrontations Course

Available from R3Results®LLC

The video is presented as four approximately eighteen minute segments, in SCORM compliant format suitable for all learning
management systems or stand-alone, and with test questions and automated scoring and reporting to you.

Why did we start with this topic? It’s because newspaper and TV news editors have a saying: “If it bleeds, it leads.” We are surrounded daily with news and images of violence. A prominent psychiatrist and author wrote that we “live in a trauma-based society.” The F.B.I. reports that there are 2,000,000 acts of physical violence reported to the police...

De-escalation courses, learning how to handle threats and how to deal with bullying, conflict resolution in the workplace, and how to handle workplace violence are absolutely needed in today’s world. Among workplace violence courses and training, ours excels.

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