Managing Mental Health Leave Claims – Balancing Empathy with Efficiency

In 2024, a majority of leave managers reported a rise in year over year leave and accommodations requests.  With mental health emerging as a key driver, these nuanced, complex requests can be challenging to navigate, especially at scale. This comprehensive webinar explores the intersection of mental health leave administration, compliance, and technology for managing claims both efficiently and compassionately. We will examine the complex regulatory framework governing mental health leave and accommodations, including qualifying conditions under the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), and the Pregnant Workers Fairness Act (PWFA). Participants will gain practical insights into leveraging technology to streamline the administrative burden of managing increased claim volumes while maintaining compliance and enhancing the employee experience.  

Learning Objectives

• Gain insights into the regulatory landscape of qualifying mental health conditions under the FMLA, ADA, and PWFA.
• Learn how to improve leave programs to support mental health claims to integrate external resources, return-to-work processes, and accommodations.
• Discover strategies and best practices for managing mental health claims efficiently and compassionately.
• Understand how technology solutions can improve discretion, confidentiality, and transparency for mental health claims

Register: https://dmec.org/webinars/2025-technology-series-webinar-managing-mental-health-leave-claims-balancing-empathy-with-efficiency/