Company Details
Competitors of FurstPerson
Randstad RiseSmart is a global talent solutions leader, driving talent development and transition strategies for the world's most successful employers. We enable organizations to unleash possibilities throughout their working lives for their biggest asset, their people, by leveraging a... Read More
For over 30 years, Tesseon has been a trusted partner for companies of all sizes; and now, powered by Paycor, we're better equipped than ever to help organizations grow. We provide a comprehensive framework that supports every individual within your organization, from their first day to their... Read More
Quantum Workplace is the all-in-one HR platform that helps you build better managers, identify top talent, and keep your best people. We turn fragmented talent data into connected insights, giving HR and people leaders the clarity they need to act with confidence. By uniting employee engagement,... Read More
Products & Services
View AllSkill
Successful businesses use employment assessment tests to improve the effectiveness of the hiring process. FurstPerson’s...
Learn MoreAbility
1stContact ® 1stContact evaluates a person’s ability to integrate information, apply it effectively, and solve...
Learn MoreMotivation
1stScreen ® 1stScreen evaluates a candidate’s behavioral tendencies and interpersonal style. Based on the Big-Five...
Learn MoreCustom
We design spectacular custom assessments for companies around the world. Let’s talk about your needs and how we can...
Learn MoreResources & Content
View All
How do I Hire Job Candidates That Will Behave Like My Top Performers?
Recently I spoke at a British Columbia Contact Centre Association Learning Event. During the discussion, one of the...
Read More
The Rise of Live Chat Support: Is Your Contact Center Ready?
“The most effective customer service is designed to reduce effort at all stages of the customer journey—not just after...
Read More
Pre-Hire Assessments are First Building Blocks of Trust
Trust: Assured reliance on the character, ability, strength, or truth of someone or something; one in which confidence...
Read More
To Stress or Not To Stress: Are Your Employees (Really) Managing Change
Organizational development involves numerous change initiatives, but change is difficult for many people. A person may...
Read More
How to Measure Contact Center Skills Using Multimedia Simulations
This chapter reviews the evolution of contact center simulations, from their auspicious beginning to the central role...
Read More
Use a Pre-Hire Audition to Maximize the Value of Contact Center Applicant Screening
Contact center representatives draw on an array of skills to achieve the level of customer engagement, call handling...
Read More
Learn How to Guarantee ROI on your Talent Assessments
Why return on talent is the competitive differentiator in rapidly changing global industries.
Read More
Cost of Attrition Worksheet
FurstPerson developed the Cost of Attrition worksheet to enable organizations to calculate the actual cost of an...
Read More
Developing a Quality of Hire Report Card for A+ Results
Finding and hiring top-notch talent is no easy feat. Riffling through resumes, screening candidates and engaging in...
Read More
