FurstPerson

801 N Perryville Rd, Suite 2
Rockford, IL 61107

About FurstPerson

FurstPerson is a global market leader in data-driven pre-hire assessment solutions for frontline service, support, sales and leadership roles.

FurstPerson empowers companies to compete more effectively by equipping decision makers with the intelligence necessary to hire people into jobs in which they will thrive. The company consists of a team of inquisitive professionals who challenge traditional thinking in the pursuit of creative solutions that improve talent-driven hiring decisions. FurstPerson values its customers, innovation that improves life and work, transparency in communication and results, and translating great science into amazing results.

FurstPerson delivers its suite of Talent Forward assessments and custom analytics via a web-based platform.


FurstPerson helps organizations:
-Reduce attrition
-Identify competencies required for successful performance
-Reduce time to hire
-Develop a better quality of hire
-Identify "bench strength"
-Improve on-the-job performance

Competitors of FurstPerson

Center for Internal Change

Center for Internal Change

Center for Internal Change was established in 1986. We support HR and L&D teams successfully implement off-the-shelf talent management solutions for leadership development, team building, management training, organizational surveying and hiring and onboarding. We are an Everything DiSC... Read More

INTOO

INTOO

INTOO is the compassionate response to layoffs. Knowing that the most crucial component to career transition is personalized, one-on-one career coaching, we connect candidates with professional coaches faster than any other provider to accelerate that next step in your employees’ careers. Our... Read More

HR Works

HR Works

HR Works is a total solutions provider of HR Outsourcing services, serving clients of all sizes and industries throughout the United States for over 30 years. From HR consulting and HR projects to fully outsourced HR management, our tailored approach gives you the flexibility to engage with us... Read More

Products by FurstPerson

By FurstPerson

Successful businesses use employment assessment tests to improve the effectiveness of the hiring process. FurstPerson’s customized solutions enable your company to find the ideal talent for your jobs. Our library of assessment tools includes aptitude tests, job simulators, and personality tests... Read more »

By FurstPerson

1stContact ® 1stContact evaluates a person’s ability to integrate information, apply it effectively, and solve problems. 1stContact measures verbal and numerical problem-solving abilities using a scenario-based, multiple choice format. -15 minutes to complete -3 languages -200+ research... Read more »

By FurstPerson

1stScreen ® 1stScreen evaluates a candidate’s behavioral tendencies and interpersonal style. Based on the Big-Five model of personality, 1stScreen measures a candidate’s characteristics that affect social interaction, performance, retention, and motivational fit with a job and environment. -8... Read more »

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Content by FurstPerson

How do I Hire Job Candidates That Will Behave Like My Top Performers?

How do I Hire Job Candidates That Will Behave Like My Top Performers?

How do I Hire Job Candidates That Will Behave Like My Top Performers?

By FurstPerson

Recently I spoke at a British Columbia Contact Centre Association Learning Event. During the discussion, one of the attendees asked “how do you hire a candidate that will behave like other top performers in the contact center.” In this person’s organization, the selection process relies only on...
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The Rise of Live Chat Support: Is Your Contact Center Ready?

The Rise of Live Chat Support: Is Your Contact Center Ready?

The Rise of Live Chat Support: Is Your Contact Center Ready?

By FurstPerson

“The most effective customer service is designed to reduce effort at all stages of the customer journey—not just after a sale or when problems arise.” This insight from journalist and market researcher Craig Borowski rings particularly true in an age where digital interaction has become the...
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Pre-Hire Assessments are First Building Blocks of Trust

Pre-Hire Assessments are First Building Blocks of Trust

Pre-Hire Assessments are First Building Blocks of Trust

By FurstPerson

Trust: Assured reliance on the character, ability, strength, or truth of someone or something; one in which confidence is placed That is the official definition of trust. In the workplace, it is a way of thinking about managers and coworkers, and the way of thinking drives employee behaviors....
Read More

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